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Get one step ahead

A focus on leisure and entertainment

The leisure and entertainment industry is always changing, adapting to cultural shifts and new technologies.

It's one of the first sectors to be squeezed when times are tough. Having expanded steadily over the past two decades, growth ground to a halt in 2009, with the overall value of the market declining by 1.5%¹. But even in a recession, customers want to enjoy themselves, and the sector was calculated to be worth almost £70 billion in 2009, 70% of which was accounted for by drinking in pubs and bars and eating out².

It's all about offering value

One of the best ways to set yourself apart from the competition is by making your customers feel they're getting more for their money. That's easier said than done, when increases in overheads like wages, food prices and utilities are impacting on your bottom line. But one way you can offer greater value is by making the way you take payments more efficient and cost-effective.

Faster service, happier customers

For face-to-face transactions, customers are demanding faster service. Keep them happy and serve more people in less time, with our market-leading contactless payments, processed in less than half a second.

Fraud and chargebacks

The time and costs associated with chargebacks and fraud are a particular concern for sub-sectors such as the growing online gaming industry. That's why we have a specialist fraud and chargebacks team in place to ensure you're well protected against losses.

We've helped create competitive advantages for our partner merchants, including:


Read case study

Read case study

Read case study

Read VISA's guide to hotel best practice

¹ Mintel – Leisure Industry Overview, Leisure Intelligence, December 2009 (p1)
² Mintel – Leisure Industry Overview, Leisure Intelligence, December 2009 (p5)

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Call us on 0800 158 5145

Or, email us your details and we will call you back.

Payment acceptance for every trading channel

Our range of terminals and virtual solutions allow you to accept payments from customers quickly and safely.

In person

Process sales, refunds, gratuities, purchases with cashback and pre-authorisations. Our portable terminals, usable up to 100m from the base, are well-suited to restaurants and café, while our classic terminals are perfect for accepting payments from a traditional till point.

On the move

Our mobile terminals use a GPRS system that finds the strongest signal from three networks to accept card payments almost anywhere, making them an ideal solution for events like wedding fairs, festivals and fast-food delivery companies.

Cut the queues with contactless payments

Whether it’s half time at the match, grabbing refreshments on the go, or five minutes before curtain-up - whenever you need to serve large volumes of customers as quickly as possible, our contactless terminals are the answer. With payments of £15 or under taken in less than half a second, there's more serving time and less waiting time. View our contactless product video.

Card-not-present payments

Customers need to feel their payments are secure when making important virtual purchases like room bookings or tickets. So if you're selling online, over the phone or by mail order, rely on our ePDQ solutions for a reliable, customer-friendly way to accept card payments around the clock.

Online, our ePDQ system integrates seamlessly into your existing website payment pages. Or use ePDQ Lite, our simple web-based virtual terminal, to accept payments over the phone or by mail, with real-time authorisation.

International payments

Barclaycard SmartPay is an online payment gateway for pan-European transactions and payment processing services. Simple and secure, it allows you to take control of your international online business and meet PCI DSS.

Fighting Fraud

Our leading fraud prevention product Fraud Reporter provides you with data to expose fraud wherever it’s hiding, and acts fast with real time Issuer alerts to intercept fraudulent transactions that have been processed – preventing losses to your business.

We has also brought together all of the industry’s best fraud solutions into one convenient package. Read more about how our fraud management tools can help protect your business.

Find out more

We'll be happy to answer
any questions.
Call us on 0800 158 5145

Or, email us your details and we will call you back.

Boost turnover with new income streams

We're constantly developing innovative extra services to help you attract more customers and offer them greater value.

Dynamic Currency Conversion

If you take payments from tourists or business travellers, Dynamic Currency Conversion benefits both you and your customers. They'll see their purchases in up to 21 local currencies, accounting for 87% of foreign card turnover¹ as well as sterling, and choose which one to pay with. And you'll receive a share of the foreign exchange commission.

Prepaid solutions

Gift cards account for around 2-4% of retail sales UK-wide² and are a perfect fit with many leisure and entertainment businesses. Generate a new income stream and encourage customer loyalty with our flexible prepaid cards that not only promote your business, but effectively keep money in it.

Mobile phone top-ups

Another potential income stream is commission earned on mobile phone top-ups processed through your terminal. With 62% of all UK mobiles pay-as-you-go³, top-ups can be a powerful way to boost income, increase footfall and drive loyalty.

¹ Fexco, 2011.
² UK Cards Association, October 2009.
³ Network press release.

Find out more

We'll be happy to answer
any questions.
Call us on 0800 158 5145

Or, email us your details and we will call you back.