Retail


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Keeping pace with a fast-moving sector


A window into shoppers' lives

Forty years experience. 2.5 billion transactions processed each year. It’s not surprising that we can offer unique insights into the ever-evolving shopping habits of customers.

With the retail sector in a fragile position as a result of the financial crisis, finding competitive advantages is key. By identifying trends and anticipating changes in the market, we provide products and services that can keep you one step ahead.

Rapid online growth

Internet sales are forecasted to reach £37.5 billion by 2014, driven in part by the rise in mobile internet shopping¹. We can help you benefit from this trend with our range of e-commerce solutions.

A call to cut the queues

Shoppers are demanding faster service when making purchases instore. Keep your customers happy and maximise your sale volumes at the till with contactless payments.

Fraud and chargebacks

When economic conditions are tough, the time and costs associated with chargebacks and fraud cause even greater issues for the retail sector than usual. That’s why we have a specialist fraud and chargebacks team in place to ensure you’re well protected against losses.

We've helped create competitive advantages for our partner merchants, including:


Read case study

¹ Retailing – United Kingdom. Euromonitor International: Country Market Insight, March 2010 (pp3-4).

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We'll be happy to answer
any questions.
Call us on 0800 158 5145

Or, email us your details and we will call you back.

Your one-stop-shop for accepting payments

Our range of terminals and virtual payment acceptance solutions allow you to accept payments from customers quickly and safely, even on the move. And with our contactless technology, you can take payments of £15 and under in less than half a second, helping to cut the queues and maximise sales.

In person

Process sales, refunds, and purchases with cashback with our colour display payment terminals. Our classic terminals are perfect for traditional retail environments, while our portable terminals, usable up to 100m from the base, give your sales staff greater freedom by allowing them to take the terminal to the customer.

On the move

Our mobile terminals use a GPRS system that finds the strongest signal from three networks to accept card payments almost anywhere, making them an ideal solution for exhibitions and trade fairs.

Card-not-present payments

If you’re selling online, over the phone or by mail order, our range of PCI DSS compliant ePDQ solutions offer a reliable, safe way to accept card payments around the clock. You can handle settlement and keep on top of your sales through online Management Information reports and regular statements. Online, our ePDQ system integrates seamlessly into your existing website payment pages. Or use our simple web-based virtual terminal to accept payments over the phone or by mail, with real-time authorisation.

International payments

Barclaycard SmartPay is an online payment gateway for pan-European transactions and payment processing services. Simple and secure, it allows you to take control of your international online business and comply with PCI DSS.

Fighting fraud

Our leading fraud prevention product Fraud Reporter provides you with data to expose fraud wherever it’s hiding, and acts fast with real time Issuer alerts to intercept fraudulent transactions that have been processed – preventing losses to your business.

We has also brought together all of the industry’s best fraud solutions into one convenient package. Read more about how our fraud management tools can help protect your business.

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We'll be happy to answer
any questions.
Call us on 0800 158 5145

Or, email us your details and we will call you back.

Boost turnover with new income streams

In a fast-paced sector like retail, you can’t afford to stand still. That’s why we’re constantly developing innovative extra services to help you attract more customers and bring in new sources of revenue.

Prepaid solutions

Gift cards account for around 2-4% of retail sales UK-wide¹. Generate a new income stream and encourage customer loyalty with our flexible prepaid cards that not only promote your business, but effectively keep money in it.

Mobile phone top-ups

Another potential income stream is commission earned on mobile phone top-ups processed through your terminal. With 62% of all UK mobiles pay-as-you-go², top-ups can be a powerful way to boost income, increase footfall and drive loyalty.

Dynamic Currency Conversion

If you sell to tourists or business travellers, Dynamic Currency Conversion benefits both you and your customers. They’ll see their purchases in up to 21 local currencies, accounting for 87% of foreign card turnover³ as well as sterling, and choose which one to pay with. And you’ll receive a share of the foreign exchange commission.

¹ UK Cards Association, October 2009.
² Network press release.
³ Fexco, 2011.

Find out more

We'll be happy to answer
any questions.
Call us on 0800 158 5145

Or, email us your details and we will call you back.