Payments hosted by us ePDQ Cardholder Payment Interface (CPI)
Online payments securely processed on your behalf
- Secure payment pages with enhanced fraud control
- Process telephone and mail order payments at no extra cost
- PCI DSS compliant so customer data remains secure
- Straightforward integration with 3rd party e-commerce solutions
- Accept international currencies
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Overview
How ePDQ CPI helps your business
If your business needs to accept online payments securely, our end-to-end solution is ideal. With our support, you'll find it easy to integrate, and could be taking card payments in days.
Once it's installed, customers who make a purchase on your website are directed to our automated secure payment pages where they pay by credit, debit or charge card. There, we capture their details, process the transaction with their bank and handle the settlement of the payment to your business.
Increase revenue with our secure payment pages
Customers will find it easy to make secure payments online, so they're likely to spend more, increasing your turnover. By accepting a wide range of card types and international currencies, ePDQ CPI allows your website to open for business day and night, to customers around the world.
Customers appreciate:
- Simple to use payment pages
- Fast and secure transactions
- Authorisation in seconds
- Dealing with the recognised and trusted Barclaycard brand
Your business benefits from:
- Easy integration with shopping carts and other 3rd party ecommerce solutions
- Increased cash flow as customer payments are processed quickly
- Frequent payments with funds cleared seamlessly into your account, the day after purchases are made
- Management reports that allow you to access account and transaction details online
Top-level fraud and security protection, for your peace of mind
Since Barclaycard takes full responsibility for the security of cardholder details, your business isn't liable if there are security breaches. To ensure you're fully protected online, ePDQ CPI end-to-end solution has several measures in place, such as:
- Card Security Code (CSV) verification
- Customer address checks
- Enhanced fraud control, with you choosing the level of security that best suits your business
- Online authentication to provide extra proof of the identity of Visa, Maestro and MasterCard cardholders
- It supports 3D secure protocols
- A fully automated chargeback management system
- The ability to control access to ePDQ administration tools, by setting different access levels for staff
A cost-effective way to take payments online
- Process telephone, fax and mail order payments for free
Since all orders are handled on the same system, it simplifies your administration and accounting processes. - Simply and competitively priced
Our all-inclusive charge for processing transactions is just 3%, excluding VAT, when you sign up for 12 months and pay by direct debit.
Support you can rely on
To help you seamlessly integrate this online payment solution, we offer:
- A dedicated technical support team
- Technical information so your web developer's aware of what's needed to install ePDQ CPI
- Free upgrades to keep your ePDQ technologically up-to-date and compliant with security regulations
- Installation and user guides
- Regular newsletters that keep you informed about new products, developments in the fight against fraud and relevant changes in the law
Ultimate control remains yours
You're in charge of when payments are taken and could, for instance, choose to wait until orders are ready for dispatch before accepting payment. EPDQ CPI also allows you to set up recurring billing, with your customers' consent, saving time and hassle.
Want to know more?
Getting started
To start processing online orders:
- Apply using our standard application or En@ble fast track process.
- Once you're set up, simply put ePDQ to the test.
- When you're ready, we then activate it for you.
How it works
We process transactions securely on your behalf, taking your customers from shopping cart, through the authentication process, to payment – while minimising the risk of fraud along the way.
Getting started
To start accepting payments online using our hosted payment pages, you need an e-commerce store with a shopping cart or order management system. If you don't have HTML or web coding experience, then a qualified web developer or agency should implement it on your behalf.
You can apply using our standard application process or, if your turnover's expected to be less than £300,000 a year, our En@ble fast track application will speed up the process.
A step-by-step guide to applying for ePDQ CPI
- Apply using our standard application process to start accepting online payments within 2-3 weeks. Or submit an En@ble fast track application and your business could be trading online in just a few days.
- Once we've processed your application, you'll receive a welcome letter with your next steps and a URL where you can collect your documentation.
- We email you to confirm your login details.
- Then for security reasons, we ask you to call us for your password.
- You are then ready to start integrating ePDQ CPI into your system and carrying out tests.
- When you're ready to go live, simply complete an account activation form and we make the switch.
- Finally, we send you a confirmation email to let you know your store's ready to start accepting card payments.
How it works
Using ePDQ CPI
Once you've signed up to our secure end-to-end payment system, we take care of your entire online payment process, on behalf of your business. The process from start to finish is as follows:
- A customer visits your website, makes a selection and is ready to pay.
- Your website automatically re-directs the customer and their transaction details to our secure payment pages.
- Once the customer has entered their card details, our ePDQ server checks if your business has signed up for Internet Authentication.
- If it has, the customer's card issuer's authentication page is displayed. Here, your customer has to enter a secure password or pin to verify their identity.
- Details of the transaction are passed onto the customer's card issuer to be verified.
- The transaction result is passed back to your website, letting you know if the payment's been accepted or declined.
- The cardholder's shown the result.
- With the transaction complete, the customer is returned to your website.
Shortly after this, payment is credited to your account and you can access the transaction details online using our Store Administration Tool.
