Contact Us

Making Payments

MasterCard and Visa credit cards

UK:0844 822 2111

International: +44 (0)1604 269 452

Monday to Friday 8am – 8pm

Saturday 8am – 6pm

Open Bank Holidays with the exception of 25th Dec,
26th Dec and 1st Jan.

If you are an existing customer, you can contact us via email with your query.

Lost or stolen cards can be reported at any time.

Corporate charge card

UK:0844 822 2111

International: +44 (0)1604 269 452

Monday to Friday 8am – 8pm

Saturday 8am – 6pm

Open Bank Holidays with the exception of 25th Dec,
26th Dec and 1st Jan.

If you are a new customer, you can email us about Corporate Charge Cards.

Or, if you are an existing customer, you can contact us via email with your query.

Lost or stolen cards can be reported at any time.

Purchasing card

UK: 0844 822 2125

International:+44 (0)1604 269 452

Monday to Friday 8am – 8pm

Saturday 8am – 6pm

Open Bank Holidays with the exception of 25th Dec,
26th Dec and 1st Jan.

If you are a new customer, you can email us about Purchasing cards

Or, if you are an existing customer, you can contact us via email with your query.

Lost or stolen cards can be reported at any time.

Government procurement card (GPC Visa)

UK: 0844 822 2160

International: +44 (0)1604 269 452

Monday to Friday 8am – 8pm

Saturday 8am – 6pm

Open Bank Holidays with the exception of 25th Dec,
26th Dec and 1st Jan.

Lost or stolen cards can be reported at any time.

Online services

UK: 0844 822 2111

International: +44 (0)1604 269 452

Monday to Friday 8am – 6pm

Saturday 8am – 6pm

Open Bank Holidays with the exception of 25th Dec,
26th Dec and 1st Jan.

Lost or stolen cards can be reported at any time.

Making a complaint

UK: 0844 822 2111

International: +44 (0)1604 269 452

Monday to Friday 8am – 8pm

Saturday 8am – 6pm

Open Bank Holidays with the exception of 25th Dec,
26th Dec and 1st Jan.

Read our complaints procedure

Accepting payments

General enquiries

Not yet a customer?

UK: 0800 61 61 61

International: +44 (0)1604 614 016

Monday to Friday 8.30am – 6pm

Already a customer?

UK: 0844 811 6666

International: +44 (0)1604 614 015

Monday to Friday 8am – 9pm

Saturday 8am – 7pm

Sunday 8am – 6pm

 

For Technical support:

Monday to Sunday 8am – Midnight

Bank holiday's 9am – 6pm

eCommerce team enquiries

UK: 0844 822 2099

International: +44 (0)1604 254 222

Monday to Friday 8am – midnight

(Technical support Monday to Friday 8am to 6pm only)

Email our eCommerce team:

epdq@barclaycard.co.uk

Mobile phone Top Up enquiries

Not yet a customer?

UK: 0800 61 61 61

International: +44 (0)1604 614 016

Monday to Friday 8.30am – 6pm

Already a customer?

UK: 0844 822 1314

Mon to Fri 08:00 – 19:00

Saturday 09:00 – 17:00

Sunday 09:00 – 13:00

International enquiries

For general enquiries or to apply

Call our International Services Team on: +44 (0)1604 25 4200

Monday to Friday 8am – 6pm

Closed on Bank holidays.

Making a complaint

UK: 0844 811 6666

Monday to Sunday 8am – midnight

Bank Holidays 9am – 6pm

Closed on Christmas Day.

Read our complaints procedure
 

Call Charges: The following is a guide to call charge information from Business landlines within the UK.

Lending Code: Barclaycard is a trading name of Barclays Bank PLC. Barclays Bank PLC subscribes to the Lending Code which is monitored and enforced by the Lending Standards Board.
You can find out more about the Lending Code by visiting the Lending Standards Board(This link opens in a new window) website.

By clicking on a link with this icon, you're leaving a Barclaycard site and entering a website that's owned and operated by a 3rd party, where you will be subject to their website's terms and conditions.

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