Here you'll be able to find everything you need to get the most out of solutions we provide.
If you make payments with us, you can download forms to help with managing your account, requesting upgrades and making claims. We've also put together several guides for accepting payments by customers, including troubleshooting tips for PDQ card terminals and e-commerce solutions, and step-by-step help for customers who've recently applied for one of our solutions.
Credit card cardholder application form
Corporate charge application form - where companies settle the bill with us for all cardholders
Corporate charge application form - where cardholders settle their bill directly with us with their own funds
Purchasing Cardholder application form
Government procurement form
If you've misplaced your card or been a victim of crime call the number below, 24 hours a day, 7 days a week, for all card types including:
If you use point of sale equipment, you need to be aware of changes to BIN ranges and rules, so that transactions processed electronically meet Card Scheme regulations. Without up to date information, you may not be able to:
Please be aware no Solo transaction should be accepted after 31st March 2011.