Your step-by-step guide to activating ePDQ CPI

  • Everything you need to start accepting live online payments, as well as mail, telephone and fax orders
  • Download guides for the installation and operation of ePDQ CPI
  • Advice to help you maintain high levels of security, manage your risk and protect your business
 

Overview

Now that you've successfully applied for ePDQ CPI, you're just three steps from accepting secure payments online, by mail order and over the phone.

1. Get your log in details

  • In order to set you up with an ePDQ store to use with your website, our eCommerce Support Team will send you an email with your ePDQ store ID and web address.
  • When you receive our email, you need to call us on the number given to get your store password. To get this, you'll need to answer some security questions to confirm your identity.
  • We recommend that you read our password policy to help you understand how it affects the use of your ePDQ store, before you start using it. Read the Password Security Policy PDF
  • Only after we confirm your ePDQ store ID, username and password should you start installing CPI.

2. Download our installation guides

We've put together these documents with integration and administration details for CPI. You must read the Integration Guide to help install ePDQ CPI into your online store, even if a developer is doing this for you.

ePDQ CPI is fully integrated with authentication services, namely Verified by Visa and SecureCode for MasterCard and Maestro. If you've chosen to use these services, you'll find instructions within the User Guide.

Important: If you're a developer and are integrating ePDQ on behalf of a Barclaycard customer, you must supply your client with the Integration and Operating Guides. You also need to advise them how they log into their administration tool, and where they can do so.

  • Integration Guide – This essential guide to integrating CPI into your online store comes complete with sample script explanations to help. The person doing the installation should be competent in HTML and CGI scripts. View our Integration Guide
  • Sample Scripts – This ZIP file should be downloaded and used in conjunction with the Integration Mandatory Requirements as it contains example code to help with data encryptions and receipt processing. SP, XML, PHP and Perl samples

Operating Guides

These guides explain how to use ePDQ, so it's important that you read and understand all of the main functions before you process your first transaction.

Please note that ePDQ doesn't support Experian Risk Service, Fraud Analyser, Paypal, Batch Authorisation or Clear Commerce Payer Authentication.

  • ePDQ User Guide – This covers everything you need to know about using ePDQ. It's a handy guide that can be referred to as a whole, or broken down so you quickly jump to the section you need. Read the User Guide
  • Store Administrator Guide – With your ID, username and password, you can access your store and view transaction details, mark transactions for settlement, query transactions and perform refunds. Find out how to access your ePDQ CPI store
  • Risk Manager Guide – This comprehensive guide will help you understand and use the Risk Management service offered by ePDQ. Learn how to manage your risk
  • Gaming Original Credits – If you have an agreed Internet Gaming merchant number in place with us, you must follow the procedure outlined in this document when you process winnings to cardholders. If you don't currently have an Internet Gaming merchant number with us and would like one, just call us to apply. Read about Gaming Original Credits

3. Activate your Account

When you've integrated ePDQ CPI and are ready to start taking live transactions you need to activate your ePDQ account by filling in a few details on our ePDQ Account Activation form.

Within 24 hours, we'll send you an email confirming that your ePDQ account is live. Please wait for this confirmation before you start processing any transactions. Once you're live, all transactions and settlements should be processed in Production or (P) mode.

Request the activation of your ePDQ CPI

Are you already an ePDQ CPI customer?

We've added some optional new features in the most recent ePDQ CPI upgrade. Our guide tells you what they are, how they benefit you and how to implement them:

Read our ePDQ CPI Upgrade Guide

We'll support you every step of the way

If you need any assistance, just give our e-commerce team a call and they'll be happy to assist you.

Or you can email us at: epdq@barclaycard.co.uk

You'll need Adobe Reader to view the PDFs. If it's not installed on your computer, download it here for free.

Get Adobe Reader

 
 

Call Charges: The following is a guide to call charge information from Business landlines within the UK.

Lending Code: Barclaycard is a trading name of Barclays Bank PLC. Barclays Bank PLC subscribes to the Lending Code which is monitored and enforced by the Lending Standards Board.
You can find out more about the Lending Code by visiting the Lending Standards Board(This link opens in a new window) website.

By clicking on a link with this icon, you're leaving a Barclaycard site and entering a website that's owned and operated by a 3rd party, where you will be subject to their website's terms and conditions.