Your step-by-step guide to activating ePDQ MPI

  • Everything you need to start accepting live online payments, as well as mail, telephone and fax orders
  • Download guides for the integration and operation of ePDQ MPI
  • Advice to help you maintain high levels of security, manage your risk and protect your business

Now that you've successfully applied for ePDQ MPI, you're just three steps from accepting secure payments online, as well as by mail order and by phone.

 

Overview

1. Get your log in details

  • To get you started, our e-commerce support team will send you an email with your ePDQ store ID and web address.
  • When you receive our email, you need to call us on the number given to obtain your store password. To get this, you'll need to answer some security questions to confirm your identity.
  • We recommend that you read our password policy to help you understand how it affects the use of your ePDQ store, before you start using it.
  • Only after we confirm your ePDQ store ID, username and password should you start integrating MPI.

2. Download MPI software, integration and operating guides

Software

You can integrate ePDQ MPI using the 'XML Input Component'. Using your own XML wrapper (which you can create in whatever programming language you like) you can format, post and parse XML documents to and from the ePDQ engine to perform transactions, run reports and perform other functions.

Examples of the XML structure and a Java wrapper for the XML can be found in this zip file:

It is also necessary to install the VeriSign Intermediate CA certificate in order to connect securely to the ePDQ engine on the XML component.

If you are using the ePDQ MPI service and connecting to ePDQ using XML then you need to ensure you have a valid "Intermediate Certificate" installed on your server.

Please note that without a valid Intermediate Certificate installed you will be unable to process card payments through ePDQ.

What you need to do

  • Please check that you have a valid Intermediate Certificate installed
  • If you need to install an intermediate certificate, or renew your existing one, a certificate can be downloaded from here:

Verisign's instructions

Verisigns' site that explains why this is required

If you are using the ePDQ MPI service via the Java or C APIs no action is needed.

Integration guide

These documents contain integration details for the ePDQ MPI software.

Important: If you're a developer integrating ePDQ on behalf of a client, you must supply them with the Operating Guides. You also need to ensure that they are able to log into their administration tool, and know where to do so.

  • API Guide – This manual describes the C and Java client APIs for the ePDQ MPI, but is also essential for XML integration.
  • ePDQ MPI XML Guide – This guide, which describes how to integrate the XML solution for ePDQ, should be used in conjunction with the API Guide.
  • ClearCommerce XML Guide – The XML client API for the ePDQ MPI is described in this guide, which needs to be used in conjunction with the API Guide.
  • Document Hierarchy [2] [3] – This manual describes the ClearCommerce Engine document hierarchy and lists the data definitions for all document types presented in the API reference and guide.
  • Payment Reference – Get advice about setting up, configuring and managing card processing with Barclaycard and the ClearCommerce Engine.

Operating Guides

Our guides will help you understand the main functions of ePDQ, as you need to know them before you process your first transaction.

Please note that ePDQ doesn't support the Experian Risk Service, Fraud Analyser, PayPal, Batch Authorisation, Reference Transactions or Clear Commerce Payer Authentication

  • ePDQ User Guide – This is the complete document that covers everything you need to know about using ePDQ. Alternatively, you can refer to specific sections of the User Guide here.
  • Store Administrator Guide – This provides details on how to administer your ePDQ store. You must have a relevant store ID, username and password to access your store. By accessing your store, you will be able to view transaction details, mark transactions for settlement, query transactions and perform refunds.
  • Risk Manager Guide – This comprehensive guide will help you understand and use the Risk Management Service offered by ePDQ.
  • Gaming Original Credits – If you have an agreed Internet Gaming merchant number in place with us, you must follow the procedure outlined in this document when you process winnings to cardholders. If you don't currently have an Internet Gaming merchant number with us and would like one, just call us to apply.

3. Activate your Account

After integrating your ePDQ MPI, the final step is activating your account. To do this, you need to fill in our ePDQ Account Activation form. When you've submitted the form, we'll send you a confirmation email within 24 hours to let you know that your ePDQ account is live.

Only after receiving this confirmation, are you ready to start accepting payments. These transactions should all be processed in Production or (P) mode.

Request the activation of your ePDQ MPI

We'll support you every step of the way

If you need any assistance, just give our e-commerce team a call and they'll be happy to assist you.

Or you can email us at: epdq@barclaycard.co.uk

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