Online fraud protection with Barclaycard Secure

How Barclaycard Secure makes shopping online even safer

By asking you for a password when you make a payment, Barclaycard Secure has been designed to give you extra peace of mind any time you’re shopping online.
It’s used by many online retailers, so you can buy with confidence, knowing that your card is fully protected against unauthorised use. 
Registering your card for this service is quick, easy and free. Read on to find out more.

How Barclaycard Secure works

Barclaycard Secure has been created to make your online shopping safe and simple. Here’s how it works:

  • You register your Barclaycard for the service, and will be asked to choose a password for your card.
  • Each time you use your card to pay online with a participating retailer, you'll be asked to enter this password to confirm that it's you making the purchase.
  • This will be verified against the password you registered - if correct, your payment will be authorised immediately.
  • This adds very little time to the overall checkout process, but is invaluable in helping reduce credit card fraud online.
  • If the wrong password is entered, the transaction will be declined to protect you from possible fraud.

It's quick, free and easy to register

You'll need to register your card  to benefit from the Barclaycard Secure service. But this only takes a couple of minutes, and it’s totally free.
Once you’re set up, you'll be asked to provide your chosen secure information before your online payment is processed and verified.
Even if you're not registered, many participating retailers’ sites will often invite you to register when you go through the checkout process. This is just as safe and secure, but do check that they are a member of the 'Verified by Visa' or 'MasterCard SecureCode' scheme before you continue.

Register your card or log in to Barclaycard Secure
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Terms & conditions for using Barclaycard Secure

Barclaycard Secure terms and conditions of use

Barclaycard Secure provides you with extra security for your online transactions. You choose a secret password that's used in addition to your card number and expiration details when making an online purchase from a retailer who also subscribes to the scheme.

Barclaycard Secure is not designed to verify the quality or fitness for purpose of the goods or services ordered. As always, customers need to satisfy themselves that they are dealing with reputable retailers.

Each time your card is used for online purchases with participating companies, you will be asked to confirm the purchase by entering your password on a secure and completely confidential screen.
Before you can use Barclaycard Secure, you must agree to be bound by these terms and conditions of use. Please read them carefully before deciding whether to accept them.

1. Definitions
"Identity details" means the personal information you provide us with when enrolling to use Barclaycard Secure and which we use to confirm that you are the holder of a Barclaycard account.
"Password" means the password you choose to identify yourself with when using Barclaycard Secure.
"Personal Message" means the personal message you choose when you enrol which will be shown to you when making online purchases through participating merchants.
"Username" means the username you choose to identify yourself with when using Barclaycard Secure.

2. Using Barclaycard Secure
When you use Barclaycard Secure, both these terms and conditions and your account terms and conditions will apply. If they contradict each other, the relevant condition in your account terms and conditions will apply.

3. Enrolment
a) To enrol for Barclaycard Secure you must provide us with identity details which we will check.
b) When your identity details have been verified you must also choose a unique password, username and personal message.
c) Your personal information will not be shared with any online retailer when carrying out an online transaction and will only be used in the ways described in our Privacy Policy.
d) If you do not provide adequate identity details we will not allow you to enrol for Barclaycard Secure.

4. Security
a) You are responsible for keeping your password and username secret. You must not write down, store (whether encrypted or otherwise) on your computer or mobile phone handset or let anyone else know your password or username, and the fact that they are for use with Barclaycard Secure.

b) If you think that someone else knows your password or username or has used either of them to use Barclaycard Secure, you must change it immediately using the Barclaycard Secure "Personal Account Manager" facility. If you are unable to use this facility, you can notify us by calling the helpdesk telephone number on the back of the card you use with your account.

c) For administration or security reasons, we can require you at any time to change your password before you use (or carry on using) Barclaycard Secure.

d) We can stop you using Barclaycard Secure if we think that:

  • someone else is trying to use Barclaycard Secure for your account;
  • you or someone else is using Barclaycard Secure illegally;
  • you are not keeping to these terms and conditions or your account terms and conditions; or
  • your password or username might be known by someone else

e) We may give the police or any relevant prosecuting authority any information they need if we think it will help them find out if someone else is using your password or username.

f) We may keep any emails sent to or from us. We do this to check what was written and also to help train our staff.

5. Notices
We may change these terms and conditions for any reason with immediate effect by sending written notice to any address you provide us (including your email address) or by publishing the change on our website. If you change your address (including your email address) you must notify us immediately to ensure that our records are up to date.

The Barclaycard Secure scheme may be changed or terminated, either temporarily or permanently, without notice where the change or termination is required by Visa International Services Association or MasterCard® International who run the payment systems for the cards used with your accounts.

The current version of the terms and conditions can be viewed at any time on this web page. In addition, when using certain Barclaycard Secure services, you will be subject to any rules or guidance which applies to those services that are shown on that website.

6. Termination
a) If you wish to terminate your use of Barclaycard Secure, you must call the phone number on the website, following which your password and username will be deactivated. Any purchases made using Barclaycard Secure prior to deactivation will not be affected.
b) We can terminate your ability to use Barclaycard Secure on written notice. We will normally provide you with thirty days written notice. However, in exceptional circumstances we may terminate your access immediately and notify you as soon as possible thereafter at your current address (including your email address).

7. Liability
a) Unless you are a victim of fraud, you are responsible for all instructions sent using your password.
b) We will not be liable to you if we cannot carry out our responsibilities under this agreement as a result of anything that we cannot reasonably control. This includes any machine failing to work and industrial disputes. We recommend that you print these terms and conditions for your records.

For general enquiries

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