Making a claim
Jump to:
Credit cards
You can make a claim on any of the protection and insurance policies that you were offered with your card. First, it's worth checking your policy document so you know what exclusions apply.
Read Credit Card Gold Insurance
Read Platinum Credit Card Insurance
Making a Claim
To make a claim for:
- Extended Warranty
- Purchase Protection
- Travel Insurance
Please contact:
- Barclaycard Commercial Travel Insurance Claims to obtain a claim form on: +44 28 9037 1441 or email us.
To make a claim for:
- Cardholder Misuse
Please contact:
- Jardine Lloyd Thompson Limited on +44 20 7528 4642 or email us.
Contact us if you're abroad
Get in touch with our International SOS Helpline for 24-hour advice, medical & legal help with:
- Emergency Personnel Replacement
- Emergency Transportation for mortal remains
- Repatriation of an ill or injured person
Call them on: +44 (0) 20 8762 8014
Corporate cards
You can make a claim on any of the protection and insurance policies that you were offered with your card. First, it's worth checking your policy document so you know what exclusions apply.
Read Corporate Card Gold Insurance
Read Corporate Card Platinum Insurance
Making a Claim
To make a claim for:
- Extended Warranty
- Purchase Protection
- Travel Insurance
Please contact:
- Barclaycard Commercial Travel Insurance Claims to obtain a claim form on: +44 28 9037 1441 or email us.
To make a claim for:
- Cardholder Misuse
Please contact:
- Jardine Lloyd Thompson Limited on +44 20 7528 4642 or email us.
Contact us if you're abroad
Get in touch with our International SOS Helpline for 24-hour advice, medical & legal help with:
- Emergency Personnel Replacement
- Repatriation of an ill or injured person
- Hijack
- Document Replacement
- Emergency Transportation (body)
If you need advice: +44 (0) 208 762 8008
To make a claim: +44 (0) 20 8762 8014
Purchasing cards
You can make a claim on any of the protection and insurance policies that you were offered with your card. You know what exclusions apply.
Read Purchasing Card Insurance
Making a Claim
To make a claim for:
- Cardholder Misuse
Please contact:
- Jardine Lloyd Thompson Limited on +44 20 7528 4642 or email us.
