Claim forms

  • Visa and MasterCard credit card, corporate Visa charge card and purchasing card claim forms
  • Can be filled in efficiently online, saving you time
  • Emergency contact numbers

Credit cards

You can make a claim on any of the protection and insurance policies that you were offered with your card. First, it's worth checking your policy document so you know what exclusions apply.

Read the credit card insurance policy


Make your claim online

To make your claim, choose from the list below, complete your details, print, sign and return to:

Barclaycard Commercial
Landmark House,
Hammersmith Bridge
London, W6 9DP


Contact us if you're abroad

Get in touch with our International SOS Helpline for 24-hour advice, medical & legal help with:

  • Emergency Personnel Replacement
  • Emergency Transportation for mortal remains
  • Repatriation of an ill or injured person

Call them on: +44 (0) 20 8762 8014

Corporate cards

You can make a claim on any of the protection and insurance policies that you were offered with your card. First, it's worth checking your policy document so you know what exclusions apply.

Read the corporate card insurance policy


Make your claim online

To make your claim, choose from the list below, complete your details, print, sign and return to:

Barclaycard Commercial
Landmark House,
Hammersmith Bridge
London, W6 9DP


Contact us if you're abroad

Get in touch with our International SOS Helpline for 24-hour advice, medical & legal help with:

  • Emergency Personnel Replacement
  • Repatriation of an ill or injured person
  • Hijack
  • Document Replacement
  • Emergency Transportation (body)

If you need advice: +44 (0) 208 762 8008

To make a claim: +44 (0) 20 8762 8014

Purchasing cards

You can make a claim on any of the protection and insurance policies that you were offered with your card. First, it's worth checking your policy document so you know what exclusions apply.

Read the purchasing card insurance policy

Cardholder misuse insurance

With a purchasing card, you can claim up to £15k for each card or up to £1 million for your organisation in a year.

Online Guarantee

You're protected against the fraudulent use of your card online, and can give us a call when you need to make a claim.

Call us on: 0844 822 2125

 

Call Charges: Calls may be monitored or recorded for security and quality purposes. Calls made to 0800 numbers are free if made from a UK landline.
For BT business customers, calls to 0844 numbers will cost no more than 5p a minute, min call charge of 5.9p (current at April 2010). The price on non-BT phone lines may be different.

Lending Code: Barclaycard is a trading name of Barclays Bank PLC. Barclays Bank PLC subscribes to the Lending Code which is monitored and enforced by the Lending Standards Board.
You can find out more about the Lending Code by visiting the Lending Standards Board website.

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