Support materials

Get all your Barclaycard support materials here

  • Download card scheme and authentication logos
  • Guides to help you get the most from your payment acceptance products
  • Order your till rolls and PDQ accessories
  • View Payment acceptance FX rates

Card types and authentication logos

From time to time you may have a requirement to use these card scheme and authentication logos. Right click on the image to save in a .jpg format

Procedure guide

View your procedure guide online so your business can enjoy the full benefits of accepting payments.

Procedure Guide PDF (12.7 MB)

Till rolls & accessories

UK Paper rolls

Order your till rolls online
using UK Paper Rolls our preferred supplier

Processing rates & charges guide

View your card processing rates and ad-hoc charge guide which provides a full breakdown of the card types and the associated charge line descriptions that make up your card processing rates. It also provides a list of ad-hoc services and charges.

card processing rates & ad-hoc charges PDF (681.984KB)

Payment Acceptance FX rates

To view the latest FX exchange rates for Payment acceptance please click here .

Exchange rates utilised on 31/10/2014 by Barclaycard Payment Acceptance for foreign currency exchange services.
Please note that rates are inclusive of an illustrative 2.75% loading.

For general enquiries

Call us on:
0844 811 6666

Monday to Friday 8am – 9pm
Saturday 8am – 7pm
Sunday 8am – 6pm

For Technical support:
Monday to Friday 8am – Midnight
Bank holidays 9am – 6pm

Or we can call you back at a time that suits you.

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