Support materials
- Guides to help you get the most from your payment acceptance products
- Supplies and equipment for PDQ terminals
- Latest software updates for ePDQ solutions
- Order copies of transactions, statements and vouchers
- Save time and money by ordering online
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Literature for PDQ terminals
You can access the following literature online, free of charge, using our online form:
- Recovered card form
- Installation guides
- Operating guides
Card types accepted
From time to time you may have a requirement to use these card scheme and authentication logos. Right click on the image to save in a .jpg format
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Point of sale material
Let customers know that you accept debit credit and debit cards, with our free point of sale materials.
To find out more about the wide range you can choose from, just give us a call on:
0844 811 6666
Monday to Saturday: 8am – 8pm
Sunday & Bank Holidays: 9am – 6pm
Fall back processing
If you need either a new imprinter or plate, or manual vouchers for fall-backs, you can get them from us at these prices:
| Plates | £4.50 each (free p&p) |
|---|---|
| Flatbed imprinters | £21 each (free p&p) |
| Manual vouchers | Free (for one box) |
For more manual vouchers, contact your local Barclays branch or give us a call on:
0845 600 6766
Monday to Thursday: 8.45am – 5pm
Friday: 8.45am – 3.45pm
Till rolls for PDQ terminals
For till rolls and any other PDQ consumables, call us on:
0845 600 6766
Monday to Thursday: 8.45am – 5pm
Friday: 8.45am – 3.45pm
Copies of statements & vouchers
If you'd like a copy of a previous Merchant Service Charge statement or a record of a transaction that's been processed, there may be a small fee to pay:
| Current statement copies | Free |
|---|---|
| Previous statement copies | £7.50 |
| Vouchers / transactions | Free |
