Terms and conditions
Please read these conditions carefully before using this website (the ''Site'').
In these conditions ''we'', ''us'' and ''our'' means Barclays Bank PLC and ''you'' means the person using the Site.
These conditions govern your use of the Site and by accessing the Site you agree to be bound by them.
Please note that all Barclaycard products and services are subject to separate conditions which govern their use.
We may change these conditions at any time without notice.
Use of Site
We may in our sole discretion terminate your access to or use of the Site for any reason, including without limitation where we believe you have not acted in accordance with these conditions.
The entire design and content of this Site is the copyright of Barclays Bank PLC and all rights are reserved. The information on it is for your personal use only. You may not download, reproduce, transmit or modify any part of the Site without our prior written permission. You may only print out parts of this Site for your own personal use. All trade marks, including the Barclaycard and the Barclaycard logo marks, brand and trade names, logos and designs used on this Site are the intellectual property of Barclays Bank PLC.
Third Party Products and Services
This Site may also contain some material provided by third parties and we accept no responsibility or liability for the accuracy of that material.
Where we provide links or refer to other people's sites we are not endorsing their products or services. Your use of these links is entirely at your own risk and we accept no responsibility or liability for the content, use or availability of these sites or for any loss or damage, however arising, suffered as a result of their use. We have not verified the truth or accuracy, and give no guarantees regarding, the correctness of the content of such web-sites.
You may not link any other website to this Site or provide a link from this Site to another website without obtaining our prior written consent.
We have taken all reasonable care to ensure that the information provided on this Site is accurate. However we give no warranties or undertakings, of any kind, express or implied, as to its accuracy, timeliness or completeness.
Opinions and any other contents on this Site are provided by us for personal use and informational purposes only and are subject to change without notice.
Nothing contained on the Site constitutes investment, legal, tax or other advice and is not to be relied on in making a decision. You should obtain relevant and specific professional advice before making any decision.
We will not be liable for any damages or any direct or indirect loss of any kind in connection with your use of, access to, or inability to use, the Site or any failure or delay by us or our third party providers in performing our obligations. For the avoidance of doubt, this includes any loss of profit, income or business opportunity howsoever caused together with any loss arising from any computer virus or system failure.
We may modify, withdraw or suspend the Site or any part of it, temporarily or permanently, without notice at any time. We will not be liable to you or to any third party for any such modification, suspension or discontinuance of the Site.
Keeping your log in details secure
It is your responsibility to ensure that you do not share, disclose or in anyway compromise any membership numbers, passwords, pass codes or memorable words. Please ensure that you do not write details down and always take care when entering details to ensure you are not being overlooked.
English law governs these conditions and you agree that the English Courts shall have exclusive jurisdiction to determine any matter or dispute arising out of this site and these conditions.
This Site is directed solely for access from the UK. If you choose to access this Site from other locations it is your responsibility to comply with all applicable local laws.
Barclaycard is a trading name of Barclays Bank PLC. Barclays Bank PLC subscribes to the Lending Code which is monitored and enforced by the Lending Standards Board. You can find out more about the Lending Code by visiting the Lending Standards Board(This link opens in a new window) website.
The Electronic Commerce Directive
Barclays complies with the Electronic Commerce Directive.
The following applies to all transactions that are carried out with Barclays electronically.
Company name: Barclays Bank PLC
Registered office: 1 Churchill Place, London E14 5HP
Regulation authority: Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number: 122702)
Barclays Bank PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. (Financial Services Register number: 122702)
Registered in England number: 1026167
We're registered in England and our number is 1026167.
Find out more about the Financial Conduct Authority by visiting the website here(This link opens in a new window).
Dealing With Your Complaints
We are committed to providing a high standard of service at all times. If you wish to lodge a complaint about any written communication or the service you have received, you may do so in person, in writing, by post, e-mail or telephone.
Some customers have been receiving an email claiming to be from Barclays advising them to follow a link to what appears to be a Barclays website, where they are prompted to enter confidential information.
Barclays is in no way involved with this email and the website does not belong to us.
Barclays does not send emails to customers requesting security or any other confidential information. Please do not reply to any such emails or follow any links to web sites claiming to be Barclays.
If you think that you've received a fraudulent email that looks like it's from Barclays, please delete them immediately - do not respond to them.
Other security alerts
Fraudsters are claiming to be working for Visa and have emailed Visa cardholders in tricking them to provide their ATM/Debit Card number and PIN.
This email is not from Visa and is an unauthorised website. Do not enter your personal details.
This issue is currently under investigation and necessary action will be taken in order to close this website down.
No card company will ever make unsolicited contact with customers asking for card information or PINs.
Please do not respond to these requests for confidential information
Payment Acceptance online services
If you have been invited to use the Payment Acceptance online services solution and require a copy of the terms and conditions you can view and download the document below.
If you don’ t have Adobe Reader installed on your computer, download it here for free.
Get Adobe Reader(This link opens in a new window)