Banking Code

Barclays Bank PLC is committed to the Banking Code which sets out the governing principles of a bank's dealing with its customers.

These include: providing clear information about how our products and services work; advising you of any changes to terms and conditions, interest rates or charges and dealing promptly and fairly with complaints.

Want more information?

You can obtain a copy of the Code by:

• Visiting any Barclays branch
• Calling the Barclays information line on 0800 400 100
• Downloading a copy from the Banking Code Standards Board website, www.bankingcode.org.uk