How to redeem Freedom points
Rewards start from just 1,750 Freedom points for a £5 Freedom Rewards voucher so you'll be redeeming them in next to no time. Just follow the simple steps below.
Choose a Freedom partner
Whether you'd like to treat yourself to something from the high street or online, or if you're looking for great ways to spend time with your family, with over 70 Freedom partners to choose from you're sure to find just the right reward for you. Take a look at all our Freedom Partners to choose where you'd like to spend your Freedom points.
Visit the Freedom Rewards store
Now log into the Freedom Rewards store. Here you can check your Freedom points balance, find your chosen Freedom partner, select the type of voucher you'd like to receive and how many Freedom points you'd like to redeem.
There are three types of vouchers to choose from* - Freedom Rewards vouchers and gift cards, which will be sent to you in the post, or a Freedom Rewards e-voucher which will be emailed to you.
Having problems logging in? Call our customer service team on 0844 811 9111 and quote 'rewards' to redeem your Freedom points.
Redeem your Freedom points
If you've decided to make a charitable donation this will be made on your behalf.
Gift cards or Freedom Rewards vouchers will be with you within ten days. Or if you've opted for a Freedom Rewards e-voucher it will be emailed through shortly after you place your order.
Now it's time to go shopping. You can use your Freedom rewards e-voucher online, simply follow the instructions in the email. For paper Freedom Rewards vouchers and gift cards, simply present your voucher at the till when you pay**. And that's it - enjoy!
You can redeem your Freedom points through the Freedom Rewards store