Using Credit Cards Abroad

If you're packing for your holiday abroad or you're about to swan off on an overseas business trip, your bank is probably the last thing on your mind.

But don't forget us before you go. We need to hear from you so that we can make appropriate arrangements for your Barclaycard.

Card protection when you're abroad

You've probably heard of referrals, the anti-fraud measure for debit and credit cards. The retailer is asked to check with the card company before the transacton is completed.

Unfortunately this security procedure has caused problems for some customers trying to use their credit card abroad, when foreign retailers assumed "referred" means "blocked or declined", and refuse to accept the card. If your grasp of the local language isn't up to scratch, you can imagine how complicated this can get.

We've found a way of countering this problem without compromising your security.

Before you go abroad, call us on 0844 811 9091 (call charges info).

We'll implement proedures to reduce the chance that an overseas transacton will trigger a referral.

 

For more information, download a copy of our APACS payments abroad advice guide and Top tips for being card savvy this summer†.

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