What's covered?

Our Home Insurance lets you get on with day to day life, safe in the knowledge that your home is protected on the inside and out.

Buy your policy online and save 10%.

Our buildings cover has been awarded five stars by Defaqto, an independent market research company. This means that it is amongst the best policies available in the market place and that it provides you with a wide range of benefits compared to most other policies, so you can be sure that you’re getting a great deal.

Buildings Insurance

From emergency roof repairs to dealing with a flood, it’s a relief to know you’re covered for some significant unexpected costs. Our quality insurance policy will help you get back to normal as quickly as possible.

Our Buildings Insurance includes:

• The reassurance that you have up to £500,000 in buildings cover for your main residence.
• Protection from water, storm, flood and fire damage or theft - something which can be costly and which you have no control over.
• Any accidental damage that may occur to fixed glass such as windows, shower screens and sanitary fixtures.
• Any accidental damage to underground services including pipes, septic tanks and drain covers.
• Up to 20% of the total value of your buildings insurance to pay for alternative accommodation for you and your family should you need to move out of your home for any period of time.
• The knowledge that you have up to £2,000,000 for your legal liability as the building's owner.
• The option to add on full accidental damage cover should you want extra protection.

Contents Insurance

If something happens to your personal possessions and the most important things in your home, it’s good to know that we’ll arrange to replace them for you.

Our Contents Insurance includes:

• The reassurance that you have up to £50,000 cover for the contents of your main residence.
  
  
• New-for-old replacements on most items when you make a claim - no matter how old the item was. Exclusions apply, see full policy†.
  
  
• A minimum 12-month guarantee on any replacement goods arranged by us, so that should they become faulty you don’t have to worry about the cost.
  
  
• If the keys to your external doors are stolen, we’ll pay up to £500 for replacement locks.
  
  
• Any accidental damage cover for audio, TV and recording equipment, games, and computers.
  
  
• The convenience of being able to extend your protection to cover your personal possessions when you’re out and about.
  
  
• Extra protection for valuables and jewellery of up to £10,000.

Optional add-ons

You can tailor your policy to suit any additional needs you may have. Choose from a range of optional add-ons including;

• Personal Possessions
• Home Emergency
• Legal Expenses and
• full Accidental Damage cover. 

These policies are designed to let you get on with everyday life, safe in the knowledge that you’re protected should anything happen

About the policy

In the key features tab you’ll find a summary of the main benefits of the policy. Details of exclusions and conditions and the registered details of the insurer can be found in the full policy. You can view the full policy here †.

†Software Requirements
To view this policy in full you will need Adobe Acrobat Reader TM. Download Adobe Reader from www.adobe.com for free. Adobe, Acrobat and Acrobat reader are trademarks of Adobe Systems Incorporated.

How do I renew my policy?

At the end of your policy you will be sent a renewal notice in the post.

How do I make a claim?

Call 0800 027 9844*
Lines are open 24 hours a day

Call 0800 051 1712* for Legal expenses
Lines are open 24 hours a day

Call 0800 015 7054* for Home Emergency service
Lines are open 24 hours a day

Who do I contact if I have any queries?

For general enquiries call 0800 068 8097*
Lines are open 
Monday to Friday 8am−10pm
Saturday 8am−6pm
Sunday 10am−4pm.