Preventing common types of fraud
Identity theft/ Account takeover fraudIdentity fraud occurs when your personal or financial details are taken without your knowledge. Information is then used to take out credit cards, loans or mortgages in your name. Account Takeover is where a fraudster gains access to existing credit cards or bank accounts. They'll spend on those accounts, buying items over the phone or internet or wherever the cardholder doesn't need to be present. Always be very careful about how you keep and dispose of anything with sensitive information on it. Don't just bin it or recycle it - make it illegible or shred it first. Get more information on Account Takeover/Identity Theft Fraud.
Lost or stolen cardsIt's easy to lose your card(s) or have it stolen. You could drop it in a shop, someone could pick your pocket, or you could simply put it down and forget it. If your card(s) is lost or stolen, then please tell us straightaway on
+44 (0)1604 230 230.