Protecting you and your credit card
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Protecting you and your card
Keeping your financial and personal information secure is our highest priority.
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Reduce your risk of online fraud
With the rapid rise of fraud, you'll safer online with the latest anti-virus software and security measures such as Barclaycard Secure.
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Preventing common types of fraud
By knowing some of the ways criminals commit fraud, you can be more vigilant and take precautions when you're at risk
How our fraud prevention service monitors your account
We’re on the alert for unusual activity on your account 24 hours a day. If we notice transactions that don’t follow your usual spending patterns, we’ll check if they’re genuine in the following way:
- Our Fraud Prevention Service calls you automatically.
- You are asked to verify that you’re a Barclaycard customer.
- A list of recent transactions is read out to you.
- If you’re concerned that any of them may be false, let us know by choosing the relevant option on your keypad and we’ll connect you to a specialist Fraud Advisor.
Please note
We’ll never ask for your PIN number, account or other security details. If you receive a call that asks for this information, please let us know immediately.
Call us on:
0844 811 9111
