Our text message or automated call will ask you to confirm the transactions that we need to check on your account. To do this, you'll just need to follow the instructions we give you.
If you do recognise the transactions, simply confirm they're genuine and carry on making the most of your Barclaycard.
If you don't recognise the transactions, our fraud team is on hand to help. You'll have the option to connect to one of our advisors who will give you details of the transactions so you can confirm whether they're genuine of not. You can find out more about what to do if you suspect fraud.
On some occasions our fraud team may need to speak to you by phone to confirm activity on your account, but we'll never ask for your PIN, online login details or full passcodes.
Getting in touch with you - it's important that you keep your account details up to date, so we can contact you as soon as possible. Register or log in to mybarclaycard.
Keeping your account secure is our biggest priority - that's why we'll never ask for your PIN, online login details or full passcodes. If you receive a text message, call or email asking for this information, please let us know immediately.
Contact our fraud team.
Use our number checker to validate the Barclaycard fraud team automated telephone and text numbers.