Staying safe - Guide to Fraud
At Barclaycard we take credit card fraud very seriously and work extremely hard to keep it to a minimum. However, there are some things you can do to help prevent yourself being affected by fraud.
Credit cards remain a very safe way to pay for goods and services, both in the UK and overseas. So if you're unlucky enough to suffer card fraud, the good news is that you are protected by The Lending Code, and shouldn't experience any financial loss as a consequence, so long as you have acted with reasonable care.
Chip and PIN has made our cards much less likely to be used fraudulently within UK shops and businesses, and efforts continue to reduce fraud in other payment environments, such as the internet and phone shopping. This guide provides useful information on fraud and some simple steps you can take to help prevent it.
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Protecting you and your card
Keeping your financial and personal information secure is our highest priority.
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Reduce your risk of online fraud
With the rapid rise of fraud, you'll safer online with the latest anti-virus software and security measures such as Barclaycard Secure.
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Preventing common types of fraud
By knowing some of the ways criminals commit fraud, you can be more vigilant and take precautions when you're at risk
Useful sites - for further information
You can find more helpful tips and advice on how to help protect yourself against credit card fraud and identity theft by visiting:
www.financialfraudaction.org.uk and www.identitytheft.org.uk
Get free, independent, user-friendly advice on using the internet confidently, safely and securely. Visit www.getsafeonline.org
you can access your credit report by visiting one of the following credit reference agencies www.experian.co.uk or www.equifax.co.uk
If you have reported suspected fraud on your card by calling 0800 318665 and you are unable to receive your claim form by post, please click below for a copy of a fraud claim form.
Fraud Claim PDF (0.2MB)
