Sentinel® Gold Card Protection Existing Policies

Sentinel Gold Card Protection Insurance, find contact information on your existing policy.

Sentinel®Gold Card Protection

Sentinel®Gold Card Protection is provided by Affinion International Ltd. This product is no longer available to purchase.

Useful Contact Numbers (home and abroad)

Claims -  0800 023 4318/ From abroad +44 239 2652222 (24/7)
General Customer Service - 0800 023 4318
If you want to write to Sentinel® the address is Sentinel Gold
Sentinel House
Airspeed Road
Portsmouth
PO3 5RF

To cancel your policy…

Call Affinion on 0800 023 4318 Calls to 0800 numbers are free if made from a UK landline You have a statutory right to cancel your policy within 14 days of your renewal date and obtain a refund

Frequently Asked Questions

What am I covered for?
-Please call Sentinel®Gold on 0800 023 4318 to discuss your specific policy

What do I do if my cards are lost or stolen?
- Please call Sentinel®Gold on 0800 023 4318

How do I update my details?
- Please call Sentinel®Gold on 0800 023 4318

How do I make a claim?
- Please call Sentinel®Gold on 0800 023 4318 (0044 239 265 2222 from abroad)

How do I register my cards?
- Please call Sentinel®Gold on 0800 023 4318

What if I lose my handbag or wallet while I am abroad?
- Call Sentinel®Gold using one of the following numbers free of charge (no additional country codes needed):

From: Spain 900 984 479
France 0800 907209
U.S.A. 18004 737 594
Portugal 800 844 054
Italy 800 876 064
Irish Republic 1 800 626 700 If the country you are in isn’t listed above, call 0044 239 265 2222

Who provides my policy?
- Sentinel®Gold is a trading name and registered trademark of Affinion International Limited.  Affinion International Limited acts as an intermediary for arranging the insurance and provides the administration of the associated services.