Complete payment processing support

Couple with consultant at board table

Complete support

Specialist support to get you going and keep you moving

When you choose us as your payment acceptance supplier, it's all about partnership. Our sector-specialist teams will build a solution that fits your business, and work closely with you through the implementation process.

You'll also get on-going day-to-day support, and advice from experts in areas like  fraud prevention and  PCI DSS compliance to deal with any specific issues or objectives.

Setting things up

Your New Business Manager

They will work with you to:

  • Get a deep understanding of your business and requirements
  • Identify value-added-services that could benefit your business
  • Create a bespoke solution and pricing proposal
  • Manage the contract process
  • Agree strategy and account plans for the future
  • Give you on-going support through the implementation process

Keeping you going

Your Relationship Manager

Once you're up and running, you'll meet your Relationship Manager, who'll develop our partnership with you and ensure we meet the needs of your business:

They will:

  • Develop and monitor performance goals
  • Provide management information including weekly reports
  • Keep you up to date with PCI DSS
  • Introduce you to the wider Barclays Group
  • You'll also have our UK customer service team on hand 24/7 to deal with any queries quickly and directly.