Terms and conditions

Terms and conditions

HERO PDQ Offer - Terms

  • These HERO PDQ Offer Terms together with the Merchant Terms and Conditions, the Processing Equipment Hire Additional Service Conditions and the merchant application form shall apply to this offer. Copies of these documents shall be provided along with the merchant application form. In the event of a conflict between the HERO PDQ Offer Terms, the Merchant Terms and Conditions, the Processing Equipment Hire Additional Service Conditions and the merchant application form, the HERO PDQ Offer Terms shall take precedence.
  • A minimum 18 month contract term (“Minimum Term”) applies for the HERO PDQ Offer, which covers all PDQ terminal options listed below. If you cancel the facility at any time, a cancellation fee will be charged for each product as follows:

Countertop

£125 + VAT

1-2-1 Portable

£150 + VAT

GPRS Mobile

£150 + VAT

  • The following charges will apply during the Minimum Term:
  • A merchant service charge (MSC) will be charged on each transaction at 1% for all card types. All debit cards will incur an additional merchant service charge of 1 (one) pence per transaction. A monthly minimum billing charge of £20.00 will apply per outlet if your MSC is less than this.
  • An additional fee for AMEX and Diners transactions (if you choose to accept AMEX or Diners)
  • A 0.85% non-secure fee for i) any face to face transactions not using Chip and PIN; ii) any online transactions not using Verified by Visa or MasterCard SecureCode; and iii) any mail or phone transactions not using the Card Security Code
  • An authorisation fee of 3p will be charged on every transaction where an authorisation is requested electronically
  • We will levy a £9 chargeback fee for any chargeback you may incur. A chargeback fee occurs where we have the right to refuse to settle a payment or to seek reimbursement of a payment that has already been settled. Please refer to our Merchant Terms & Conditions for further details.
  • Any refunds will be charged at 30p per refund
  • A monthly PDQ rental fee plus VAT as detailed below:

Terminal / Gateway

Monthly Rental

Countertop

£15pm + VAT

1-2-1 Portable

£20pm + VAT

GPRS Mobile

£25pm + VAT

No initial set up fee will be charged
  • The offer applies to:
  • ​The PDQ terminals stipulated above
  • This offer is not open to PSP Solutions, Bureau, Direct Transmission, Day Link and Night Link or Trade Associations
  • After the Minimum Term has expired:
  • Your MSC rates may be reviewed
  • Your terminal rental charges may be reviewed
  • Existing customers of Barclaycard Payment Acceptance are not eligible for this promotion
  • This offer only applies to UK based sole traders, partnerships or registered companies who trade in Sterling and whose commercial turnover on card transactions is 24 per cent or less of total card transactions at the outlet  level   at any time during the Minimum Term  (“Commercial Card Turnover Percentage”)
  • In the event you do not meet the Commercial Card Turnover Percentage we reserve the right to review the Merchant Service Charge or terminate the Agreement on thirty days  notice during the Minimum Term
  • The Minimum Term will start from the date specified as being your sanction date on the letter we send to you advising that you have been accepted as a Barclaycard merchant and detailing your merchant number
  • Please note that if you choose to defer delivery of your payment terminal, or if delivery of your terminal is delayed because we are unable to locate your address or confirm that you are trading from the address you have provided, or we cannot obtain signature for delivery, no extension to the offer period will be granted
  • The fees for any additional services, including (but not limited to) additional copies of your merchant agreement and copies of statements prior to previous month will be charged on top of the package fees stated above
  • Our acceptance of your application is subject to satisfactory completion by us of our standard searches and checks
  • The start date for the offer is midnight BST on 6th January 2016. To qualify for this offer, you must have completed the merchant application form
  • You must then comply with any timescales we notify to you to complete, sign and return the appropriate paperwork and/or provide any additional information that we may request to support your application. If we do not receive your fully completed and signed merchant application form and/or additional information within the timescale specified you will no longer qualify for this offer
  • This offer cannot be used in conjunction with any other Barclays offer
  • Barclays reserves the right to withdraw this offer at any time