We need to let you know about some important changes we're making to your terms and conditions.
The new Payment Services Directive 2 (or PSD2 for short) came into effect on 13 January 2018. A summary of what's changed can be viewed in this document (PDF 631KB). It's focused on letting you authorise other companies to access your account information or make payments on your behalf. As a result, we've changed a few things on your T&Cs, which you can find on the link below.
Customers on standard terms and conditions can find them in our Merchant terms and conditions PDF (881KB).
Customers on group terms and conditions can find them in our Group terms and conditions PDF (305KB).
Customers on bespoke terms and conditions should contact their Account Manager.