These terms and conditions (the conditions) apply to your use of Barclaycard Business Rewards. Please read these conditions and save or print a copy for future reference.
In these conditions, the following words and phrases have the meanings shown next to them.
The Barclaycard Business Rewards programme gives you the benefit of discounts and rebates on the purchase of a range of products or services offered by participating merchants when you use your Barclaycard.
You are eligible to participate in the Business Rewards programme if you are a Barclaycard Business account holder in the United Kingdom. Additional eligibility criteria apply to automatic rebates as set out below, and may apply to individual Business Rewards offers detailed on our website.
We display information about Business Rewards offers on our website. Each offer consists of:
If the offer consists of an automatic rebate on your purchase, you can benefit by following the process shown below:
The following terms apply to automatic rebates:
If the offer consists of a discount to the purchase price, you can benefit by following the process shown below:
Business Rewards offers depend on the availability of a product or service and the merchant’s ability to provide it. We do not guarantee that the merchant will accept any order you place. If you have any questions about the availability of a product or service or your eligibility for a Business Rewards offer, please contact the merchant using the contact details shown in the offer.
Neither we nor MasterCard sell any of the products and services offered by participating merchants or provide any advice, confirmation or warranty as to their quality or suitability, or as to the completeness or accuracy of any information provided by the merchant in relation to a product or service and/or a related Business Rewards offer.
If you make a purchase, you will enter into a separate contract with the merchant to which the merchant conditions will apply. Before you make a purchase, you must read the merchant conditions and make sure that the product or service offered by the merchant is suitable for you and that you are happy to accept the merchant conditions. Please note that some merchants may charge a fee for card transactions.
Any claim you may have in relation to the merchant’s product or service will be against the merchant in the first instance. You won’t be able to use a claim against the merchant (or anybody else) to make a claim against us, or refuse to pay us. However, this won’t affect any rights you may have under Section 75 of the Consumer Credit Act 1974 as set out in your standard account terms and conditions.
If you have any questions about your order, or the delivery of the product or service, in the first instance contact the merchant who is responsible for providing the product or service you have bought.
If you want to cancel your purchase, please contact the merchant. Please see the merchant conditions and check your legal rights. Any refund provided by the merchant will be re-credited to your account.
Discounts or rebates are offered by participating merchants and may be subject to change or withdrawal by the merchant and/or withdrawal from our website at any time and without notice, although we will always try to give you as much notice as the circumstances reasonably allow.
From time to time we may also need to make changes to these conditions or, if necessary, withdraw the Business Rewards programme in which case these conditions will no longer apply. If we decide to make changes or withdraw the programme, we will try to give you at least 60 days’ notice by posting a message on our website.
We may also end your participation in the Business Rewards programme, or any part of it, by giving you at least 30 days’ notice in writing.
Eligible purchases you make prior to occurrence of any of these events will not be affected.
Please contact customer services if you have any questions about your account or in relation to the Business Rewards programme generally, or if your query relates to an automatic rebate - for example, if you believe you have made a purchase qualifying for a rebate but it is not credited to your account within 5 working days.
You can contact us:
If your query relates to a product or service offered by a merchant, to the merchant conditions or to the merchant’s application of a discount, please contact the merchant directly using the contact information shown in the offer.
To complain about a merchant’s product or service, please contact the merchant for details of their complaints procedure.
To make a complaint about our service, please contact us using the details shown above. You can find details of our complaints procedure in your standard account terms and conditions or by visiting www.barclaycard.co.uk/business/complaints. If we are unable to resolve your complaint to your satisfaction, you may be able to ask for a review from the Financial Ombudsman Service if you are an eligible complainant. You can find more information by visiting their website at www.financial-ombudsman.org.uk
The law of England and Wales applies to these terms and conditions. Any matter or dispute arising out of these terms and conditions can be dealt with by an English or Welsh court unless your address is in:
Our website is designed only for access from the United Kingdom. If you choose to access or use our site from abroad, it is your responsibility to keep to all local laws which apply.