To save you a long wait and help us answer the most urgent business queries first, please use our online help tools as much as you can.
To keep our colleagues safe, we have a very limited number of call centre colleagues supporting all of our business customers. That means it’s taking six working days to respond to customer queries. We know this is far from ideal but we are focussing on helping those businesses most in need.
There are lots of practical things you can do quickly online, like ordering replacement cards, amending Direct Debits, viewing statements, making payments or changing card holder details. Login or if you haven't yet used online servicing, login for the first time to start managing your account.
Your business finances at your fingertips
Barclaycard online servicing is a great way to help manage your small business card account. Simply use your secure login to see balances, transactions and statements in seconds.
And don’t worry if you're not office-based – online servicing works seamlessly on desktop, mobile or tablet, so you can access your business account wherever you’re working.
Read on for more benefits or check out our short and snappy instructional videos.
Managing your account made simple
It's easy to keep your account updated, or to access the things you need the most often. You can:
- View your available credit limit
- Check your account balance
- Change your contact details
- Add new cardholders
Keep in control of your business spend
Tracking spend is essential for any business. With online servicing you can make bookkeeping a breeze by exporting transactions straight to your accountancy package, saving you the chore of manual entry.
If you're an administrator, its simple to track payments and to see where your cardholders have been spending. Helping you to spot potential savings and efficiencies.
Managing your cardholders' cards
Administrators have the power to choose how and where cardholders use their cards – thanks to the MyControls feature.
Paying your cardholder bills
Administrators know how much they need to pay, how to pay, and when the payment is due.
Ordering a replacement card
Accidents do happen. So, we’ve made it simple to order a replacement card when your current one is damaged.
New to Barclaycard online servicing?
It’s quick and easy to register – simply have your company reference or card number to hand.
You’ll also need your username and one-time passcode, or you can request one by clicking ‘Register now’ and following the prompts. Create an online servicing password and account key – and you’re good to go.