Your questions answered

To help you get back to business

Get your business back on the scene

From making to taking payments, we’re here to help you get your business back on its feet and overcome challenges brought by coronavirus.

For the fastest way to solve your problem, we’d recommend taking a look at our answers to the most common questions that we’ve been asked before contacting us. You can also log in to online servicing if you need to manage your Barclaycard Business card.

Got your business back
How Barclaycard can help your business during Covid-19

How Barclaycard can help your business

If you’re having trouble making payments, there are some things we can do to help, so please contact us as soon as possible.

Cards for business customers can call us on 0800 161 5200 (Monday to Friday, 8am – 8pm and Saturday, 9am – 2pm) or complete our contact form. We’ll talk through your options and work with you to find a solution. You may apply for payment freezes until 31 March 2021. If you think you need a full 6-month payment freeze please, apply in good time before the February 2021 payment due date.

If you accept payments with Barclaycard, call 0800 161 5367 (Monday to Friday, 9am – 5pm) or complete our contact form and we’ll discuss the options with you.

Other financial support for Barclays customers

Other financial support for Barclays customers

If you’re a UK-based business that has been impacted by coronavirus, you could be eligible to apply for the Bounce Back Loan scheme. This government-backed loan is offered to our customers who also hold a Barclays Bank account.

Most asked questions

Questions about making payments

Questions about taking payments