Get your support materials here

Card types and authentication logos

Displaying the logos of the credit and debit cards your business accepts can often prompt your customers to make a purchase. Simply right click on any of the logos below to save it as an image in .jpg format. 

Your procedure guide

Make sure your business is enjoying all the benefits of accepting payments with Barclaycard. 
Procedure Guide PDF (3.23 MB)

Need new till rolls?

When your business gets a surge of sales, running out of till roll should be the least of your worries.
Click here to Order your till rolls online , with speedy delivery from UK Paper Rolls, our trusted preferred supplier.

Processing rates & charges guide

Look no further to find your charges guide, which provides a full breakdown of card types and their associated charge line descriptions that make up your card processing rates. You’ll also find an up-to-date list of ad-hoc services and charges.
Read the current guide to processing rates and ad-hoc charges PDF (151KB)

Payment acceptance foreign exchange rates

When you need to know the latest foreign exchange rates for payment acceptance, we’re here to help. Click here for the FX exchange rates utilised on 31/03/2017 by Barclaycard Payment Acceptance for foreign currency exchange services. Please note that rates are inclusive of an illustrative 2.75% loading.

For more information

Call us. We're looking forward to hearing from you
Call us on:

0800 161 5350

Monday to Friday 8am – 9pm
Saturday 8am – 7pm
Sunday 8am – 6pm

For Technical support:
Monday to Friday 8am – Midnight
Bank holidays 9am – 6pm

Request a call back
Or fill in some details and we'll call you back

Call me back