Advice to customers following Flybe entering administration
Flybe, which operated regional services from airports across the United Kingdom, has now entered administration and all Flybe flights have been cancelled.
If you think you might be affected by this, please read the information below carefully.
What you should do
Booked a flight (only) with Flybe using your Barclaycard Commercial card?
For flight-only transactions booked directly with Flybe and paid for using your Barclaycard Commercial credit card, please email GCPDisputes@barclaycard.co.uk with the details of your dispute and include:
For disputes relating to third party bookings, you can also email GCPDisputes@barclaycard.co.uk with the details of your dispute and include:
Once we receive your email and supporting documentation, a temporary refund will be placed on your account whilst the dispute is investigated. We'll then evaluate your claim and take appropriate action to help you, which may include making representations to the retailer to recover your money. Depending on the outcome of the dispute, the temporary refund may be removed.