Make a Chip and PIN sale on a Barclaycard Desktop card machine

With chip and PIN there is no need to handle your customer's payment card. Your customer simply puts the card in, keys in the PIN, removes the card and it's done!

1. Key in the sale amount

Key in sale amount screen message on Desktop card machine
Key the sale amount into the card machine, and press ENTER.

2. Give the card machine to your customer

Ask your customer to insert their payment card into the card machine.

The chip end goes in first, facing upwards.

3. Ask your customer to key in their PIN

Key in PIN on desktop card machine
Your customer should key in their PIN and then press ENTER to confirm the sale.

If your customer makes a mistake, they can press CLEAR, once for each incorrect digit, and then key in their PIN again.

4. Wait for authorisation

Authorisation on desktop connecting to Barclaycard
Your card machine contacts Barclaycard to authorise the payment and then prints a receipt labelled CARDHOLDER COPY

5. Give your customer their receipt

Print cardholder receipt on fixed card machine
Tear off the cardholder receipt and give it to your customer, along with their payment card.  Then press ENTER.

6. Keep your copy of the receipt

Print merchant receipt on fixed card machine
Now your card machine prints a receipt labelled MERCHANT COPY.  Tear it off and keep it somewhere secure.

And you’re done

Return to ready screen on fixed card machine
Just press ENTER to get back to the READY screen.  

Transaction not authorised on desktop card machine
If the customer transaction is declined, your card machine displays NOT AUTHORISED and the sale is cancelled. Ask your customer for another form of payment.