Selling over the phone or by mail order? It’s great for business but it’s more risky. Here are some things you should know about your liability.
If your customer isn’t present to put their card and PIN into your card machine, you could be dealing with a fraudster and your business is liable. Then, if the genuine cardholder subsequently raises a Chargeback, you could lose the goods and
the proceeds of the sale.
Taking the CV2 code means you are still liable but it does help you to avoid non-secure charges
For more information read our
Guide to avoiding card not present fraud