Make a chip and signature sale on a Barclaycard Mobile card machine

Make a chip and signature sale on a Barclaycard Mobile card machine

Chip and signature payment means your customers sign for their purchase instead of entering a PIN. 

  • Step by step guide

    Key in sale amount screen message on card machine

    1. Key in the sale amount

    Key the sale amount into your card machine, and press ENTER.

    Insert payment card into card machine

    2. Give the card machine to your customer

    Ask your customer to insert their payment card into the card machine.

    The chip end goes in first, facing upwards.

    Print merchant receipt with signature line from card machine

    3. Get a signature

    If your customer’s card is set up for signature sales, your card machine prints a receipt labelled MERCHANT COPY with a signature line.

    Tear it off and ask your customer to sign along the signature line.

    Signature OK screen message on card machine

    4. Compare signatures

    Compare your customer’s signature with the one on the back of their payment card.

    On screen, you’ll see Signature OK?

    If the signatures match, press ENTER.

    Print cardholder receipt on card machine

    5. Wait for authorisation

    Your card machine contacts Barclaycard to authorise the payment and prints a receipt labelled CARDHOLDER COPY. 

    6. Give your customer their receipt

    Tear off the cardholder receipt and give it to your customer, along with their payment card.  Then press ENTER.

    Print merchant receipt on card machine

    7. Keep your copy of the receipt

    Your card machine prints a receipt labelled MERCHANT COPY. Tear it off and keep it somewhere secure.

    Return to ready screen on card machine

    And you’re done

    Just press ENTER to get back to the READY screen.

  • Signatures don’t match?

    Transaction not authorised on card machine

    If the signatures don’t match press CLEAR to decline the sale and ask your customer for another form of payment.