Make a contactless sale on a Barclaycard Portable card machine

Make a contactless sale on a Barclaycard Portable card machine

Contactless is the fastest growing way of paying and customers can now use contactless in lots of ways, using a card and other contactless devices. 

From time to time, your card machine will request a PIN or Swipe instead of contactless.  This is an added fraud protection measure for multiple or unusual card use.  It will also happen if the sale value is above the contactless limit.

  • Step by step guide

    Key in sale amount screen message on card machine

    1. Key in the sale amount

    Key the sale amount into your card machine, and press ENTER.

    Hold the contactless card over the card machine screen

    2. Ask your customer to make contact

    Ask your customer to hold their contactless card or other contactless device over the screen on your card machine.

    The card machine beeps and its lights flash to acknowledge the card.

    Print merchant receipt on card machine

    3. Wait for authorisation

    Your card machine contacts Barclaycard to authorise the payment and prints a receipt labelled CARDHOLDER COPY. 

    4. Keep your copy of the receipt

    Tear off the receipt and keep it somewhere secure.

    Return to ready screen on card machine

    And you’re done

    Just press ENTER to get back to the READY screen.

  • How to issue a receipt

    Print cardholder receipt on card machine

    If your customer asks for a receipt, this is when you print one.

    1. At the READY screen, press the punctuation key, and your card machine prints a receipt labelled CARDHOLDER COPY.
    2. Tear it off and give it to your customer.
  • Transaction declined?

    Transaction not authorised on card machine

    If the customer transaction is declined, your card machine displays NOT AUTHORISED and the sale is cancelled. Ask your customer for another form of payment.