You are in the Personal site
You’ll find a number underneath your card reader.
Desktop readers start with ICT
Portable readers start with iWL252
Mobile readers start with iWL251
Flex readers start with Move5000
Barclaycard Countertop start with Desk5000
If you need to shut down or restart your device, here’s how to do it safely for our Flex, mobile and portable card readers.
Got a desktop card reader, Barclaycard Countertop or Barclaycard Anywhere? Click on the product links for easy-to-follow instructions.
Start by unplugging the wires on your card reader. Then use a soft use a lint-free wipe or microfibre cloth, with a small amount of low-concentrate disinfectant to clean the outside of it only.
To help prevent damage to your card reader, please avoid:
• spraying cleaners directly on to the card reader or get moisture in any openings
• cleaning the electrical connections or put anything into the slot of the card reader
• using solvents, detergents, aerosol sprays or abrasive products
• exposing the card reader to direct sunlight or use alcohol solutions on the plastic display
We’d be happy to help. Please call us on 0800 161 5343 between Monday and Friday, 8am – 6pm.