Chargebacks and retrievals

Chargebacks and retrievals

Information on chargebacks and how to prevent them

Beginner’s guide to chargebacks


If you’re new to the world of chargebacks, this is the guide for you. 

How to prevent chargebacks – and what to do if you’ve had one

Chargebacks can eat away at your margins – find out how to prevent them here.   

Can’t find what you need? 

You can find more information on our payments security help page, or on our general Help & support page.

Or you can contact our support team and we’d be happy to help.