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Help with your card machine

Help with your card machine

Choose your product to get started

Desktop card machine

Desktop

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Portable card machine

Portable

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Mobile card machine

Mobile

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Barclaycard Anywhere card machine

Barclaycard Anywhere

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Top help topics

Card machine not working?

Use our online troubleshooter tool to fix your card machine issues.

Still can't find what you need? Contact our support team.

Protect yourself

Watch our short guide to setting up your Desktop card machine using a broadband connection.

Watch our short guide to setting up your Portable card machine using a broadband connection.

Watch our short guide to setting up your Mobile card machine.

Watch our short guide to setting up your Barclaycard Anywhere card machine.

Barclaycard Payment Services foreign exchange rates

We use the latest Visa and Mastercard scheme rates which are available on their website. Please note that we will apply 2.75% foreign exchange (FX) loading to these rates.

Not got broadband?

Not a problem! Visit our Portable or Desktop help pages to find out how to connect your card machine using a phone line.

Still can't find what you need?

Contact our Support team.

Barclaycard is a trading name of Barclays Bank PLC and Barclaycard International Payments Limited.

Barclays Bank PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number: 122702). Registered in England No. 1026167. Registered Office: 1 Churchill Place, London E14 5HP.

Barclaycard International Payments Limited, trading as Barclaycard, is regulated by the Central Bank of Ireland. Registered Number: 316541. Registered Office: One Molesworth Street, Dublin 2, Ireland, D02 RF29. Directors: Paul Adams (British), James Kelly, Mary Lambkin Coyle and Michael Reed (USA). Calls may be recorded for security and other purposes.

Call Charges: The following is a guide to call charge information from Business landlines within the UK. 

© Barclaycard 2019