Fraud evolves almost as quickly as technology, which makes it difficult to predict where a fraudster may target next. They’re always trying to find new ways around some of the more common fraud prevention tools (such as AVS, CVV and 3D Secure) by obtaining a cardholder’s personal data. And, our fraud reporter data typically shows up to 40% of fraud gets through systems undetected.
That’s why we offer a multi-layered approach to fraud management, utilising a range of the world’s leading solutions, support and advice. Build up enough layers of defence before, during and after each interaction with customers. Then you can discourage even the most determined fraudsters.
Know who you’re dealing with
Fraud screening – detection and prevention
In Card-Not-Present transactions, you can’t always be sure who’s on the other end of the payment. Our sophisticated fraud screening solutions can help you feel confident that the customer you’re doing business with is genuine.
Our decision engine provides over 200 global, sophisticated validation tests in one convenient portal. It helps you decide which transactions to accept, deny or review. We also offer solutions for employment screening, tracing individuals or businesses, and for ‘Know your Customer’ compliance.
Managing manual reviews
Link analysis – establishing trends
There’s been a rapid growth in Card-Not-Present transactions and the trend for more increased sophistication of fraudulent activity. It means manual review teams are facing significant scalability challenges. Link analysis, a feature of our fraud tool, is an effective tool that helps manual teams better identify the transactions that require attention.
Our expert fraud partners have access to a host of databases, with billions of records. We can identify links from one fraudulent order to another. We find connections in email addresses, telephone numbers, shipping addresses and card numbers. This brings hidden fraud to light and can even expose organised crime rings.
Data is power. You need to use it to establish trends, links and visibility to the scale of your fraud situation. That’s an essential part of a good fraud management strategy.
Expose fraud wherever it’s hiding
Identifies attacks from Fraud Alerts, so goods and services are stopped from being dispatched to fraudsters in as near to real-time as possible
Gives you the ability to block suspicious accounts to prevent further fraud and loss
Increases the visibility of fraud attacks where 3-D authentication protocols are used
Gives advance notice of potential chargebacks, giving you more time to investigate and prepare a defence
Analyses the most targeted areas and fraud trends to identify potential risks and threats
Provides daily reports that help you monitor the effectiveness of the fraud prevention process.
The right protection for your business
Our independent fraud experts will work with you to develop a bespoke, multi-layered approach to effectively manage fraud and avert risk. They can highlight potential risks with a quick fraud health check. And help you with on-going projects and staff training. And more. They’ll give you the support you need to fight fraud in all its forms.
This service is offered through our partner, Retail Decisions and will attract a fee based on your business needs.
By providing insights into industry data, they’ll ensure your fraud management is benchmarked, reducing total fraud and identifying your key risks. They’ll help you deliver a more effective fraud management strategy.