What information do I need to provide to dispute a transaction?

Every dispute is different and the information you need to provide will vary from case to case. Please either call our Disputes Team on 0800 008 008* or email details to GCPDisputes@barclaycard.co.uk** so that we can discuss your claim and advise what is required.

* Our opening hours are Monday to Friday 9am to 5pm.

** Please include your surname and the last 12 digits of your card number in the email subject line. For security, please do not use the full 16 digit card number.