Report fraud and preventing it from happening

Your security is our priority

Report fraud

Worried about fraud? Whether you want to report fraud, find out how you can help protect yourself from fraud, or want to know more about how we help protect you from fraud, our fraud teams are on hand 24/7, so you don’t have to worry and can use your Barclaycard with peace of mind.

Protecting yourself from fraud

You can play your part when it comes to staying safe from fraud. From updating your details to spotting scams, here’s everything you need to know.

Reporting fraud

If you spot fraud on your account, you need to act quickly. Find out how to contact us and how to check it’s us contacting you.

Find out how to report fraud

Ready to fight fraud?

See how you can stay safer, online and off with our Fraud Fighter tool today.

How we help protect you from fraud

While you’re busy shopping and banking, we’re busy protecting your account 24/7 and doing everything we can to prevent fraud.

Meet your fraud team

When it comes to protecting you from fraud, you’re in expert hands with our dedicated, 200-strong fraud team. Meet some of the team protecting your account from fraud.

Barclays Digital Eagles

If you're looking to get more from the internet, our Digital Eagles are here with online courses and practical advice.

Discover the Digital Eagles

Stay safe with the Barclaycard app

The Barclaycard app is an easy way to manage your account securely. It doesn’t store any account information on your phone or tablet so you’re the only one who can get into your account. 

The way you pay online is changing

With the new way banks are helping protect you from fraud, you’ll sometimes need to confirm it’s you when you pay for things online. There are three ways to do this – using the Barclaycard app, a text message sent to your mobile, or a PINsentry card reader.