Barclaycard Card Protection is provided by Card Protection Plan Limited (CPP). This product is no longer available to purchase.
In November 2012 the Financial Conduct Authority (FCA) announced that CPP Ltd must compensate customers, following sales practice that fell short of industry standards regarding card protection and identity theft products.
A scheme of arrangements has been agreed with the FCA in order to provide full redress to eligible customers, simply, quickly and without the need to use a Claims Management Company. The Scheme will write to all customers who may be entitled to redress from 27th August 2013.
Customers do not need to do anything at this stage.
To find out more information about the redress Scheme visit www.cppredressscheme.co.uk or call CPP on 0800 083 4393 . Their opening hours are Monday to Friday 8am to 9pm, and Saturdays 8am to 6pm. Alternatively, you can write to the Scheme at:
Scheme Processing Services Ltd
PO Box 250