Forgotten your login details?

Forgotten your login details?

Username slipped your mind?

Did you know you can use your card number to log into your account instead? Then once you’re in, you can update your username in the ‘Your details’ section. Job done.

Can’t remember your passcode or memorable word?

Forgotten your passcode but know your memorable word? Click the link below to reset it. 

Forgotten your passcode

If you know your passcode but have forgotten your memorable word, click the link below to reset it.

Forgotten your memorable word

Forgotten all your details?

It’s easily done. If you don’t know your passcode and memorable word click the link below then enter your card details and select ‘forgotten memorable word’ on the next page. 

Forgotten all your details?

If your mobile number’s registered with us, we might be able to send a temporary verification code to your phone. You can then use this code to reset your details online in seconds. Done.

Not registered your mobile with us? No problem. If you can log in, go to ‘Your details’ and update your mobile number. We’ll use this to get in touch if we spot any unusual activity on your account and need to contact you. If you can't login and need to call us, please let us know your mobile number, so we’ve got your most up to date details.

FAQs

You can enter your card number to proceed. You'll find your long card number on the front of your Barclaycard and on your statements. Once you're logged in you can change your security details at any time by selecting ‘Secure login details’ which you'll find under 'Your details' in the top menu.

If you've forgotten passcode, please select the 'Forgotten your passcode’ link on the login screen Step 1 and follow the instructions to reset your passcode.

If you've forgotten your memorable word, please select the 'Forgotten your memorable word' link on the login screen Step 2 and follow the instructions to reset your memorable word.

If you've forgotten both your passcode and your memorable word, please select the 'Forgotten your passcode' link on the login screen Step 1 and follow the on-screen instructions. Then select the ‘Forgotten your memorable word’ link on Step 2.
 
If your mobile number’s registered with us, we might be able to send a temporary verification code to your phone. You can then use this code to reset your details online in seconds.
 
Not registered your mobile with us? No problem. If you can log in, go to ‘Your details’ and update your mobile number. We’ll use this to get in touch if we spot any unusual activity on your account and need to contact you. If you need to call us, please let us know your mobile number, so we’ve got your most up to date details.

To reset your secure login details online we'll ask for some information to help us identify you and protect your account. You'll need your Barclaycard to hand.
 
Forgotten your Username/ID number? You can enter your card number to proceed.  You'll find your long card number on the front of your Barclaycard and on your statements. Once you're logged in, you can change your security details at any time by selecting ‘Secure login details’ which you'll find under 'Your details' in the top menu.
 
Forgotten your passcode and memorable word? Select the ‘Forgotten your passcode’ link on the login screen Step 1 and follow the instructions. Then select the ‘Forgotten your memorable word’ link on Step 2.
 
If your mobile number’s registered with us, we might be able to send a temporary verification code to your phone. You can then use this code to reset your details online in seconds.
 
Not registered your mobile with us? No problem. If you can log in, go to ‘Your details’ and update your mobile number. We’ll use this to get in touch if we spot any unusual activity on your account and need to contact you. If you need to call us, please let us know your mobile number, so we’ve got your most up to date details.