Barclaycard Card Protection is provided by Card Protection Plan Limited (CPP). This product is no longer available to purchase.
In November 2012 the Financial Conduct Authority (FCA) announced that CPP Ltd must compensate customers, following sales practice that fell short of industry standards regarding card protection and identity theft products.
A scheme of arrangements has been agreed with the FCA in order to provide full redress to eligible customers, simply, quickly and without the need to use a Claims Management Company. The Scheme will write to all customers who may be entitled to redress from 27th August 2013.
Customers do not need to do anything at this stage.
To find out more information about the redress Scheme visit or call CPP on www.cppredressscheme.co.uk . Their opening hours are Monday to Friday 8am to 9pm, and Saturdays 8am to 6pm. Alternatively, you can write to the Scheme at:
Scheme Processing Services Ltd
PO Box 250
If you want to write to CPP the address is
C/O CPP Ltd
IPA policy summary PDF (1.31 MB)
What am I covered for?
You can find exactly what you're covered for in your policy summary document.
How many times am I allowed to access my credit report?
You can view your credit report as many times as you like, at no extra cost.
Who provides my policy?
Your policy is provided by Card Protection Plan Limited (a member of the CPP group of companies). CPP will cover and undertake all aspects of policy administration, including the collection of premiums and claims processing, as agent for the underwriter, ACE European Group Limited.
How do I get charged for my policy?
You will receive a renewal notice annually for this policy.