Why you might hear from us
We may need to get in touch with you from time to time, by phone, email or text. This could be for all sorts of reasons, from useful info about your Barclaycard benefits, to an alert if any of your details have been updated on your account. But how can you make sure it’s us contacting you? We’ll never:
Email, text or call to ask you for your PIN, online login details or full passcodes
Email, text or call asking you to verify your account or security details
Email or text you a link that takes you straight to Barclaycard Online Servicing
If you ever get a phone call, email or text message asking you for this info, please
get in touch with our fraud team
Make sure it’s us getting in touch
To help you stay secure and make sure it’s a genuine email, text or call from us, you can tick off these quick checks.
Find out more about how you can stay one step ahead of fraudsters.