It’s our job to make sure you can access your Barclaycard account securely, but you also need to play your part by being vigilant when it comes to viruses and hoax emails. Read our handy guide to what you need to look out for when you’re online.
We work hard to make sure your Barclaycard online account service is as secure as possible, giving you peace of mind every time you log in.
There are a number of ways fraudsters can access your personal details, but you can protect yourself if you know what to look out for…
Email attachments can carry viruses and by downloading the attachment, fraudsters may gain access to your programs and files – this is called a 'Trojan' email. Hidden viruses can also cause problems but your email provider should flag these as a 'Macro-Virus'.
If you receive lots of spam or your internet connection is slower than usual this may mean that spyware has been downloaded. When spyware is active, you'll notice lots of pop ups and banners appear on your computer.
To protect your computer against viruses and spyware, make sure your Wi-Fi access is secure by creating a unique password. This will prevent fraudsters gaining access to your computer via a wireless link.
If you’re also a Barclays customer, you can sign up for Kaspersky antivirus software here.
Find out more about how to keep yourself safe online .
We've listed some do's and don'ts to help you surf the web safely…