Missed a payment

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Missed a payment?
We're here to help

Missing a payment can happen to anyone, but we’re here to help you get back on track. Here you can find out how to make payments and set up account alerts, or what to do if you’re having trouble keeping up with your monthly payments.

Barclaycard online servicing

Designed to fit around you, Barclaycard online account services is free, flexible and secure. Your Online account can remind you when payments are due, provide options to make a payment and set up a direct debit to make sure you don't miss a payment in the future.

Set up a Direct Debit

You can prevent missing a payment by setting up a Direct Debit. Your payment will be made automatically every month from your bank account, as long as you have enough available funds to cover it.

To set up a Direct Debit in online servicing, log in and choose the 'Pay your bill' tab to get to the Direct Debit section.

Make a one-off payment

You can catch up with a missed payment by paying with a debit card. Log in to your online account and select ‘Make a payment’ on the home page.

Find out about other ways to make a one-off payment .


Set up alerts

Let your account information come to you with our free alerts and updates.

Log in and choose 'Alerts & notifications' which you’ll find in the ‘Your details’ tab in the top menu.


Not yet registered?

No worries, in two easy steps you can register and start managing your account your way online.

You’ll need your Barclaycard and your credit limit which you'll find on your latest statement.


If you’re having difficulties making payments

Sometimes it can be difficult to stay on top of your finances and sudden change in circumstances can leave you with less money to pay your bills. You’re not alone and we are here to help you get back on track. So, if you're struggling to meet your monthly repayments, you should let us know - the worst thing you can do is ignore the problem. Just give us a call on 0800 161 5213 (for Landline) or  03332 027 890 (for mobile) and we’ll do our best to find a solution that works for you.

You may also find our Money worries  pages useful. There you’ll find a number of ways Barclaycard has helped people in different financial difficulties.