Identify theft is when your personal and financial details fall into the wrong hands. Your information can then be used to fraudulently take out loans, credit cards and even mortgages in your name.
Account takeover and application fraud are two types of identity theft when fraudsters access your credit cards or bank accounts. They can then make purchases, and even change the details on your account.
Be careful about how you dispose of sensitive information, such as letters that contain your account details. Don't just bin it – shred it or make it unreadable.Find out more about identity fraud and account takeover fraud
This is when someone copies the data from your card's magnetic strip on to another card without you knowing - it's often referred to as 'skimming' – a common method of compromising data to then make counterfeit transactions. This usually happens if your card is swiped through a copying device.
Always make sure you can see your card when making a transaction and never disclose your PIN. If you think you're at risk of counterfeit fraud, get in touch straight away – our fraud team are here to help.
This is when a fraudster accesses your information by attaching a device to a cash machine so that it reads and stores your card details.
Before you insert your card make sure the cash machine isn't damaged or has anything which looks out of the ordinary fixed to it. Cover your PIN when using a cash machine and always be aware of anyone looking over your shoulder.
This is when your new card is intercepted in the post before it reaches you.
We'll let you know how long it should take for your card to arrive. If it doesn't arrive within this time, you'll need to get in touch as soon as you can and report it to your local post office too.