Staying secure - fraud protection

Staying secure – fraud protection

Your security is our number one priority and we’re always working to keep you protected. Check out our top tips and learn how to sign up for Barclaycard Secure.

Protecting you from fraud

Barclaycard helps protect you against fraudulent activity. We’ll always get in touch with you if we notice anything unusual on your account, so please make sure you keep us updated with your current contact details.

Top tips for staying secure

Don't write your PIN down or tell anyone what it is. If you change it to something easier to remember, make sure it's not an obvious one that people could guess.

If a cash machine looks like it's been tampered with, use a different one.

Destroy previous statements and any bills with personal information.

Keep the information we have for you up to date. If you change your phone number or address, let us know as soon as you can, so we can contact you if we need to check anything.

Make a note of our lost and stolen emergency number +44 (0)1604 230 230 .

Safer online shopping

Want extra peace of mind when shopping online?

We’ve launched Barclaycard Secure in association with American Express SafeKey®, Verified by Visa and MasterCard SecureCode. Barclaycard Secure helps protect your card against unauthorised use when you shop online at participating retailers by password protecting your card.

Just choose the right option below to find out if you're already a member or to create a new account. When you next make an online purchase with a participating online retailer, you’ll be asked to enter this password during the secure sales process. Think of it as an online shopping version of chip and PIN.

find out more about American Express SafeKey

find out more about Verified by Visa

find out more about MasterCard SecureCode

To find out more about American Express SafeKey®, Verified by Visa or MasterCard SecureCode and the retailers involved click on one of the above logos and go to Participating stores.

Got a question?

Got a question? Maybe we've already answered it in our Frequently asked questions .

Check the Terms and Conditions online now.


American Express® is a registered trademark of American Express.  This card is issued by Barclaycard pursuant to a license from American Express.