Where can I find the secure messaging service?

To send us a secure message, log into Barclaycard online servicing, and select 'Secure message centre', which you'll find under 'Help' in the top menu.

Please note, you’ll have 5 minutes to complete your message. When there’s 2 minutes of your session remaining, we'll ask you if you want to extend the session. Just click the 'Add more time' button, to give yourself another 5 minutes to continue with your message. You can extend your session as many times as you like.

We'll reply to you as soon as possible.

To help ensure a swift response, you'll be offered the option to receive an email, to notify you that we’ve responded to your message.

If you haven’t already, log into or register for Barclaycard online servicing.

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