I've been asked to verify my income for a new account. What happens to the balance transfer I applied for?

The balance transfer you applied for as part of your application, won’t be completed at the moment.

This is because the amount you can transfer can vary, depending on your individual credit limit. Until we receive your bank statements, we won’t be able to set your limit. Once your limit has been set, you’ll be able to request your balance transfer again.

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