I've been asked to verify my income for a new account. What happens to the balance transfer I applied for?

The balance transfer you applied for as part of your applicaton, won’t be completed at the moment.

This is because the amount you can transfer must be within 90% of your credit limit, and until we receive your bank statements we won’t be able to set your limit. Once your limit has been set, you’ll be able to request your balance transfer again.

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