When sending a secure message from the 'Secure message centre' under 'Help' in Barclaycard online servicing, you have 5 minutes to complete your message. As soon as you have 2 minutes of your session remaining, we'll ask you if you want to extend the session. Just click the ‘Add more time’ button, to give yourself another 5 minutes to continue with your message. You can extend your session as many times as you like.
Log into, or register for Barclaycard online servicing.